Policies

Return Policy

At Hartzog’s, we want you to love every purchase! If you need to make a return, please review our guidelines below.

In-Store Purchases

Items purchased in-store may be returned within 7 days of purchase with a valid receipt. In-store purchases are eligible for exchange or store credit only. Refunds are not available for in-store purchases.

Online Purchases

For online purchases, Hartzog’s must be notified of your return request within 7 days of delivery. Once your return has been approved, the item must be shipped back and received within 14 days of delivery to be eligible for a refund to the original form of payment, provided the item meets our return requirements.

Return Requirements

All returned items must be:

• Unworn, unused, and in original condition

• In original packaging with tags attached (when applicable)

• Accompanied by a receipt or order confirmation

Shipping

Customers are responsible for all return shipping costs. Original shipping fees are non-refundable.

Please contact us with any questions—we are happy to help make your Hartzog’s experience a wonderful one!

Please ship all exchanges or returns to:

400 North Limestone Street, Gaffney, SC 29340

If you have any questions or concerns, please email us at hartzog12@charter.net

We suggest using a trackable shipping service or purchasing shipping insurance.